Start your Wakax Experience


Approximately one hour and a half from the Aiport to Wakax Hacienda (109 km).

  • Tulum-Wakax: 13 minutes to Tulum Downtown (11.2 km).
  • Playa del Carmen-Wakax: 38 minutes approximately to Playa (50 km).

We receive payments by cash and credit cards. Payment can be made directly at the front desk, or we’ll provide a unique payment link to pay with your card. Please request this option via email:

  • Reception is open from 7am to 11pm every day.
  • Direct chat via Whatsapp: +52 999 530 1515
  • Direct call: +52 999 530 1515 (If the line is busy, please message us, and we’ll get back to you as soon as possible.)
  • Email us:

Check-in at 3:00 pm & Check out at 12:00 pm.

Transfers to and from Cancun International Airport can be arranged by the hotel with additional cost. Please contact Front Desk if you would like to request the service.